Privacy Policy
Entrepreneurial Business Consulting Group, LLC
Effective Date: 2026/05/29
Website: https://simplyebcg.com
Email: info@simplyebcg.com
Phone: (513) 775-3224
Mailing Address: 6545 Market Ave N, Suite 100, North Canton, OH 44721
Business Location: Ohio, United States
Entrepreneurial Business Consulting Group, LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit forms, schedule services, communicate with us, use our client portals, engage with our marketing communications, or otherwise use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
EBCG may collect personal, business, and technical information from you when you interact with our website, forms, scheduling tools, email systems, phone systems, SMS/text messaging programs, CRM platforms, client portals, payment systems, or related services.
The types of information we may collect include:
Personal Information
This may include your name, email address, phone number, mailing address, business name, job title, and other contact information you voluntarily provide.
Business Information
This may include information about your company, services, goals, marketing needs, website, branding, automation systems, customer communication processes, advertising campaigns, business operations, or project requirements.
Payment and Billing Information
If you purchase services from EBCG, we may collect billing details, invoice information, transaction records, and payment-related data. Payment processing may be handled by third-party payment processors, and EBCG may not directly store full credit card or bank account information.
Communication Information
We may collect information contained in emails, phone calls, text messages, contact forms, appointment requests, consultations, proposal approvals, support requests, or other communications with EBCG.
Website and Technical Information
When you visit our website, we may collect certain technical information, such as your IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, and general usage activity.
AI, Automation, and Service-Related Inputs
If you use services involving artificial intelligence, automation, CRM systems, marketing workflows, website tools, or related platforms, we may collect information you provide for project setup, system configuration, content generation, workflow development, or service delivery.
2. How We Collect Information
We may collect information directly from you when you:
- Submit a contact form.https://www.simplyebcg.com
- Schedule a consultation or appointment.
- Request a proposal or service information;
- Purchase services;
- Communicate with us by phone, email, text message, or online form;
- Opt in to SMS/text or email communications;
- Use a client portal, CRM, automation tool, or third-party platform connected to our services;
- Provide project materials, login credentials, business details, or customer communication information;
- Interact with our website, ads, emails, or digital content.
We may also receive information from third-party platforms used to provide services, such as CRMs, scheduling tools, analytics systems, advertising platforms, payment processors, AI providers, email systems, and SMS providers.
3. How We Use Your Information
EBCG may use collected information for the following purposes:
- To respond to inquiries and provide customer support;
- To schedule appointments, consultations, and service calls;
- To prepare proposals, service agreements, invoices, and project plans;
- To provide business consulting, marketing support, digital marketing services, automation support, AI-enabled business solutions, branding support, website services, CRM configuration, advertising support, and related services;
- To create, configure, maintain, or improve client communication systems, funnels, automations, websites, or marketing campaigns;
- To process payments and manage billing;
- To communicate service updates, appointment reminders, project updates, and support information;
- To send marketing emails or promotional communications where permitted by law;
- To send SMS/text messages where you have opted in or otherwise provided consent;
- To improve our website, services, operations, marketing, and client experience;
- To monitor website performance and security;
- To prevent fraud, unauthorized access, misuse, or unlawful activity;
- To comply with applicable legal, regulatory, tax, accounting, and contractual obligations;
- To enforce our Terms and Conditions, agreements, policies, and rights.
EBCG’s Terms state that the company may collect, process, and store personal information, business information, communications data, and analytics information in connection with providing services.
4. Legal Bases and Consent
Where applicable, we may process your information based on one or more lawful bases, including your consent, performance of a contract, legitimate business interests, legal compliance, fraud prevention, security, or protection of our rights.
By providing your contact information, you consent to receive communications from EBCG related to inquiries, appointments, account notifications, customer support, service updates, and marketing communications permitted by law. Consent to receive marketing communications is not a condition of purchase.
5. Email Communications
EBCG may send email communications related to inquiries, services, appointments, proposals, account notices, support, project updates, and marketing.
Marketing emails may include business identification information and an unsubscribe option. You may unsubscribe from marketing emails at any time by following the instructions included in the message or by contacting us directly.
The FTC’s CAN-SPAM guidance explains that commercial email messages are subject to requirements such as accurate header information, truthful subject lines, business identification, and a clear way for recipients to opt out.
6. SMS/Text Messaging Privacy
If you opt in to receive text messages from EBCG, you consent to receive recurring SMS/text messages regarding appointments, project updates, service notifications, support communications, promotional offers, and follow-up communications.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact EBCG directly.
EBCG does not sell or share SMS consent with third parties for independent marketing purposes. Wireless carriers are not responsible for delayed or undelivered messages.
FCC guidance on robocalls and robotaxis recognizes consumers’ ability to revoke consent and requires opt-out requests to be honoured within a reasonable time, not to exceed 10 business days.
7. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar tracking technologies to improve website functionality, understand visitor activity, measure marketing performance, and enhance user experience.
Cookies may help us:
- Remember website preferences;
- Analyze website traffic and page performance;
- Understand how visitors interact with our website;
- Improve content, services, and marketing efforts;
- Support advertising or retargeting campaigns where applicable.
You may be able to disable cookies through your browser settings. However, disabling cookies may affect certain website features or functionality.
Third-party platforms, such as analytics providers, advertising platforms, CRM systems, or embedded tools, may also use cookies or similar technologies according to their own privacy policies.
8. How We Share Information
EBCG does not sell personal information in the traditional sense. We may share information only as reasonably necessary to operate our business, provide services, communicate with you, comply with legal obligations, or protect our rights.
We may share information with:
Service Providers and Vendors
We may share information with third-party vendors that help us operate our business, including CRM providers, payment processors, website hosts, scheduling systems, automation tools, AI platforms, advertising platforms, email systems, SMS providers, analytics services, and other business support providers.
Contractors and Affiliated Providers
We may work with contractors, consultants, affiliates, or service providers who assist with delivering services to clients.
Legal, Compliance, or Safety Purposes
We may disclose information when required by law, subpoena, court order, government request, legal process, or when we believe disclosure is necessary to protect our rights, enforce our agreements, prevent fraud, address security concerns, or protect users and the public.
Business Transfers
If EBCG is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality protections where applicable.
9. Third-Party Platforms and Services
EBCG may use or integrate with third-party platforms, including CRMs, payment processors, automation tools, advertising platforms, AI providers, scheduling systems, email systems, analytics services, website platforms, and SMS providers.
These third-party platforms may collect, process, store, or transmit information according to their own privacy policies and terms. EBCG is not responsible for the availability, functionality, security, policies, or practices of third-party platforms.
You should review the privacy policies of any third-party services you use or access through EBCG’s services.
10. Artificial Intelligence and Automation Services
Some EBCG services may involve artificial intelligence, automation tools, language models, predictive systems, or third-party AI platforms.
Information provided for AI or automation-related services may be used to generate content, create workflows, configure systems, improve project outputs, or support service delivery. Depending on the platform used, information may be processed by third-party AI or automation providers.
AI-generated outputs may contain inaccuracies, errors, outdated information, hallucinations, or bias. Clients are responsible for reviewing and approving final materials, automations, marketing content, and business decisions before use.
EBCG does not guarantee the legality, originality, or regulatory compliance of AI-generated outputs.
11. Data Storage and Retention
EBCG may store information electronically through secure business systems, cloud-based platforms, CRM systems, email systems, document storage services, payment platforms, or other third-party tools used to provide services.
We retain information for as long as reasonably necessary to:
- Provide services;
- Manage client relationships;
- Maintain business records;
- Comply with legal, tax, accounting, or contractual obligations;
- Resolve disputes;
- Enforce agreements;
- Protect against fraud, misuse, or security risks.
When information is no longer needed, we may delete, anonymize, archive, or securely retain it in accordance with our business, legal, and operational requirements.
12. Data Security
EBCG uses reasonable administrative, technical, and physical safeguards designed to protect personal and business information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include access controls, password-protected systems, secure third-party platforms, limited access to sensitive information, employee or contractor confidentiality expectations, and reasonable monitoring of systems used for business purposes.
However, no internet transmission, website, email system, SMS platform, cloud service, or electronic storage method can be guaranteed to be completely secure. You acknowledge that information transmitted online or through third-party systems may be subject to risks outside EBCG’s direct control.
The FTC advises businesses to understand what personal information they collect, where it is stored, who has access to it, and how it moves through the business in order to assess and reduce security risks.
13. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Opt out of marketing emails.
- Opt out of SMS/text messages;
- Request limitations on certain uses or disclosures;
- Withdraw consent where processing is based on consent;
- Ask questions about how your information is collected, used, or shared.
To exercise privacy rights or submit a privacy-related request, contact us using the contact information listed in this Privacy Policy.
We may need to verify your identity before processing certain requests. Some requests may be limited by legal, contractual, security, tax, accounting, fraud-prevention, or business recordkeeping obligations.
14. Marketing Choices
You may opt out of marketing emails by using the unsubscribe link or instructions included in the email.
You may opt out of SMS/text messaging by replying STOP.
You may also contact EBCG directly at info@simplyebcg.com or (513) 775-3224 to update your communication preferences.
Even if you opt out of marketing communications, we may still send non-marketing messages related to active services, appointments, transactions, invoices, account notices, legal notices, or customer support.
15. Children’s Privacy
EBCG’s website and services are intended for business owners, organizations, professionals, and adult users. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
16. Client-Provided Information
Clients may provide information, documents, customer data, project details, business materials, website content, marketing information, or access credentials to allow EBCG to perform services.
Clients are responsible for ensuring they have the legal authority to provide such information to EBCG and that their own business activities, marketing campaigns, websites, communications, text messaging, advertising, and customer follow-up systems comply with applicable laws and regulations.
EBCG may rely on the accuracy of information submitted by clients and is not responsible for delays, errors, compliance issues, or service limitations caused by inaccurate, incomplete, unauthorized, or delayed client-provided information.
17. International Users
EBCG is located in the United States. If you access our website or services from outside the United States, you understand that your information may be collected, processed, stored, and transferred in the United States or other locations where our service providers operate.
Privacy laws in the United States or other jurisdictions may differ from those in your location.
18. Do Not Track Signals
Some browsers may transmit “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, EBCG may not respond to Do Not Track signals at this time.
You may still control cookies and tracking technologies through your browser settings and applicable third-party platform settings.
19. Links to Other Websites
Our website or communications may contain links to third-party websites, platforms, tools, or resources. EBCG is not responsible for the privacy practices, security, content, terms, or policies of third-party websites or services.
You should review the privacy policies of any third-party websites or platforms you visit.
20. Updates to This Privacy Policy
EBCG may update this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, technology, or privacy practices.
When we update this Privacy Policy, we may revise the effective date listed above. Continued use of our website or services after updates are posted means you acknowledge the updated Privacy Policy.
21. Contact Information
For questions, concerns, or privacy-related requests, please contact:
Entrepreneurial Business Consulting Group, LLC
Website: https://simplyebcg.com
Email: info@simplyebcg.com
Phone: (513) 775-3224
Mailing Address: 6545 Market Ave N, Suite 100, North Canton, OH 44721
Business Location: Ohio, United States
Short Privacy Notice for SMS/Text Messaging
Entrepreneurial Business Consulting Group, LLC may collect your name, phone number, message content, appointment details, and communication preferences when you opt in to receive text messages. We use this information to send appointment reminders, service updates, support messages, promotional offers, and follow-up communications.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe and HELP for assistance. EBCG does not sell or share SMS consent with third parties for independent marketing purposes.https://www.simplyebcg.com/privacy